Utah is a wonderful place to call home: low cost of living, family-friendly, great access to the outdoors and National Parks, four distinct and beautiful seasons, and a growing economy. UHPP is an exciting and dynamic place to work. We employ people seeking to be part of an energetic team with a strong ethic of hard work, innovation and collaboration. If you are interested in joining the UHPP Team please click opportunities below.
Job Title: Navigator
Organization: Utah Health Policy Project
Download a PDF of job description: (PDF)
Abbreviated Job Description:
Navigator will help people evaluate their options on the health insurance marketplace. Requisite training for certificate and licensure will be provided. Navigator will participate in outreach and education activities in Salt Lake area.
1. Enroll individuals and families. Conducts one-on-one and family education on topics such as public program eligibility, benefits and importance of health care coverage; health care navigation; and importance of a medical/health care home. Provide information and services in a fair, accurate, and impartial manner. Such information must acknowledge other health programs such as Medicaid and CHIP. Facilitate selection of a Qualified Health Plan (QHP). Provide referrals to any applicable office of health insurance consumer assistance or health insurance ombudsman established under Section 2793 of the PHS Act, or any other appropriate State agency or agencies, for any enrollee with a grievance, complaint, or question regarding their health plan, coverage, or a determination under such plan or coverage. Provide information in a manner that is culturally and linguistically appropriate to the needs of the population being served by the Marketplaces, including individuals with limited English proficiency, and ensure accessibility and usability of Navigator tools and functions for individuals with disabilities in accordance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Act as liaison between consumers and Department of Workforce Services Eligibility Workers. Act as advocate on behalf of consumers’ best interest
2. Provide outreach and education. Maintain expertise in eligibility, enrollment, and program specifications. Conduct public education activities to raise awareness about the insurance Marketplaces
Assist in planning of targeted outreach and awareness activities. Participate in monthly meetings with other Navigators.
3. Assist with grant management. Implement program plans and grant expectations as indicated in relevant work plans. Collect and track select consumer information for specific enrollment/retention interventions to evaluate plan success and client results. Assist in the preparation of progress reports and other reporting requirements. Adhere to all relevant federal and state policies and procedures and those of the project grantee. Other duties as assigned
Navigator Reports to: Randal Serr, Director of Take Care Utah
Education: Bachelor’s Degree in related field preferred
Effective Communication: Speak, listen and write in a clear, thorough and timely manner. Bilingual preferred.
Adaptability: Demonstrate a willingness to be flexible in changing environment while maintaining effectiveness and attention to detail
Relationship Building: Positive mindset and ability to maintain strong working relationships with co-workers, consumers, and other community and government partners
Background Knowledge: Knowledge of federal and state health reform preferred; computer experience with database programs preferred
Experience: Health insurance enrollment experience preferred
Self Starter/Problem Solving: Comfort level and desire to work independently to initiate and carry out job duties
Salary and Benefits:
Full-time at $15-$17 per hour D.O.E.
Interested applicants should send cover letter and resume to:
Randal Serr (firstname.lastname@example.org)
Closing date: 4/21/17